Terms and Conditions

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Effective Date: [25 January 2025]
Company Name: Renati Exports
Industry: Manufacturing – Tractor & Trailer Parts, Vehicle Components

Welcome to the official website of Renati Exports. These Terms and Conditions (“Terms”) govern your access to and use of our website and services, including but not limited to the sale and distribution of tractor & trailer parts, vehicle components, and related products. By accessing our site or placing an order, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Definitions

“Company,” “we,” “us,” or “our” refers to Renati Exports.
“User,” “you,” or “your” refers to any person, entity, or organization that accesses or uses the website.
“Website” refers to www.renatiwinches.com, and all associated web pages.
“Products” refer to all goods manufactured and sold by Renati Exports, including tractor parts, trailer components, and vehicle accessories.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age and legally eligible to enter into a binding contract. If you are accessing on behalf of an organization or business, you represent that you have the authority to bind that entity to these Terms.

3. Product Information & Availability

We strive to ensure that all product information, specifications, and images on our website are accurate and up to date. However, actual product colors, materials, or specifications may vary slightly.

We reserve the right to:

Discontinue any product at any time without notice.
Modify or update product descriptions and pricing.
Limit the quantity of items available for sale.

4. Pricing and Payment

Prices listed on the website may change at any time without prior notice. Unless explicitly mentioned, listed prices do not include shipping fees, taxes, customs duties, or any other additional charges. We encourage customers to review the complete order summary for a detailed cost breakdown before completing their purchase.

We accept a range of payment methods, including:

Bank Transfers
Credit and Debit Cards
UPI and Digital Wallets (where available)

All payments must be completed in full prior to the dispatch of products.

5. Orders and Acceptance

Placing an order through our website or email constitutes an offer to purchase.
Order confirmation is subject to acceptance and availability.
Renati Exports reserves the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraud.

6. Shipping and Delivery

We offer national and international shipping based on the destination, weight, and nature of the order.

Estimated delivery times are provided for convenience and are not guaranteed.
Delays may occur due to logistics, customs, or unforeseen circumstances.
Risk of loss and title for items pass to you upon delivery to the carrier.

7. Returns and Refunds

Please refer to our Return and Refund Policy for detailed information regarding product returns, replacements, and refunds.

Generally:

Products must be returned unused and in original packaging.
Damaged or defective goods must be reported within [X] days of receipt.
Approved refunds will be processed to the original payment method.

8. Intellectual Property

All content on this website, including logos, images, text, product designs, graphics, and trademarks, is the intellectual property of Renati Exports or its licensors and is protected by applicable copyright and trademark laws.

You may not:

Reproduce, modify, or distribute our content for commercial purposes.
Use our name, logo, or products without prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Renati Exports shall not be liable for:

Any indirect, incidental, special, or consequential damages
Loss of profits, revenue, or business opportunities
Delays or failures in delivery due to events beyond our control (force majeure)

In all cases, our liability will be limited to the amount paid by you for the specific product or service.

10. Indemnification

You agree to indemnify, defend, and hold harmless Renati Exports, its employees, officers, and affiliates from any claim, demand, loss, or damages arising from your use of the website, breach of these Terms, or violation of any applicable laws.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, security, or privacy practices of these external sites. Accessing third-party links is at your own risk.

12. Privacy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

13. Termination

We reserve the right to terminate or suspend access to our website and services at our discretion, without notice, if we believe you have violated these Terms or applicable laws.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of [India]. Any disputes arising from or related to the use of our services shall be subject to the exclusive jurisdiction of the courts in [India].

15. Changes to Terms

Renati Exports reserves the right to modify or update these Terms at any time. Continued use of the website after such changes constitutes your acceptance of the revised Terms. It is your responsibility to check this page periodically for updates.

16. Contact Us

If you have questions or concerns regarding these Terms and Conditions, please contact us at:

Renati Exports
Address: [B-11, Adjacent to “Renati Farm Equipments Pvt. Ltd.”, Siahar Road, Jhammat, Ludhiana, Punjab, India – 141117]
Email: [sales@renatiwinches.com]
Phone: [+91-97800-28842]
Website: [www.renatiwinches.com]

Thank you for choosing Renati Exports. We value your trust and look forward to serving you with quality and commitment.

We reserve the right to:

Discontinue any product at any time without notice.
Modify or update product descriptions and pricing.
Limit the quantity of items available for sale.